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Lux Express PINS loyalty program consists of three levels and your discount depends on the frequency of your traveling. The more you travel, the bigger discounts you can get.
You can collect the trips and PINS on Lux Express international routes and on domestic routes within Estonia.
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Buy ticket here (Russia and Baltics)
The trips and the discount level are each valid for 12 months. A year after entering the new level, it will be recalculated according to the number of your real trips made during last 12 months. If you make enough trips for the next level, you will be automatically upgraded to the higher level and you can immediately start benefiting from even better prices.
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IF YOU DO NOT HAVE A PINS CARD YET, YOU CAN REGISTER HERE
The system of collecting PINS is based on the prices of the tickets. Every 1 euro spent will give you 2 PINS.
There are two ways of calculating the amount of PINS:
1. Tickets with PINS discount
When buying the ticket and getting PINS level discount, your pins will be still calculated according to the full price of the ticket.
2. Tickets with campaign discounts
When buying the ticket with the campaign discount, your pins will be calculated from the campaign price.
To collect PINS:
After the trip with this partner the PINS will be credited to your account within: 7 days
If you notice that PINS for your trips are missing, please contact PINS Member Service.
If you have had a transaction at this partner and forgot to show your PINS card, you can claim your missing PINS by contacting our Member Service. You will have to provide a copy of your purchase check, reservation or invoice for us to verify the transaction. To be eligible for claiming missing PINS you need to be a PINS member on the date of the transaction.
The time after the transaction you can retro claim your PINS at this partner: 3 months
Lux Express Group offers the most frequent trips within the Baltic States and to St. Petersburg, Helsinki and Minsk, as well as on routes within Estonia. Choose between Lux Express, Lux Express Lounge, Lux Express Special coaches and Lux Mini. Competitive prices and well-established service standards ensure smooth and comfortable travel whether you travel for business or pleasure.
Main facilities on the Lux Express coach:
*Not available on certain routes and/or departures.
Main facilities in Lux Express Lounge part:
Main facilities on the Lux Express Special coach:
*Internet service quality varies depending on where you are geographically. Internet signals may not be available at certain points en-route.
** Breakfast is guaranteed for passengers who purchased the tickets via our on-line sales system (before 4 a.m. on the departure day) or at our sales offices. Dinner is guaranteed for passengers who purchased the tickets via our on-line sales system or at our sales offices before 2 p.m. on the departure day.
*** The service is unavailable in coaches with russian number plates.